Most offices independently owned and operated

Farm Town Realty

No One Knows The Country Like We Do©

Home

Irene's Blog

Why selecting a QSC real estate professional is important to you.

Buying or selling a home is one of the most important decisions you will ever make—it is not something to be handled in a casual or random way. A Quality Service Certified ® sales professional guarantees that the service you receive will be consistent, reliable, responsive and exceptionally satisfying.

Being Quality Service Certified means that I participate in a service process that results in the best real estate experience possible for you. To earn the Quality Service Certified designation I have met training and performance standards, and I maintain those standards on an on-going basis.
My services are spelled out in the Quality Service Guarantee that shows you exactly what to expect—from an initial counseling session to after-sale service follow-up.
I will remain accountable to you throughout the home finding or selling experience to do everything I promise. That includes giving you the opportunity to evaluate my service through a Quality Service Assurance Survey © conducted by an independent research firm.
If you are contemplating buying or selling a home, you have a lot to think about, and the last thing you want is confusion and uncertainty. You can have greater confidence and peace of mind knowing that I will be with you every step of the way.

Quality Service Certified assures you of the highest level of service
in the real estate industry.

Quality Service Certification^®

The Service Process
Achieving greater Service thorugh accountability, consistency, predictability and reliability.

For Sellers                                                                 For Buyers (Assumes Representation)
Quality Service Guarantee                                          Quality Service Guarantee
Agency presentation and alternatives                         Agency presentation and alternatives
CMA – written and detailed                                      Buyer counseling and information
Written Marketing Plan                                              Financing and pre-qualifying
Property merchandising and condition analysis         Commitment to availability
Seller property disclosure                                            Thorough property search
Target buyer profiles                                                   CMA – written and detailed
Communication plan                                                   Seller’s property disclosure
Prospect and market feedback                                    Preparation of the offer
Strategy adjustments                                                  Negotiating assistance and counsel
Negotiating assistance and counsel                            Inspections management, conditions analysis
Purchaser financial information                                  Contract contingency management
Contract contingency management                            Attendance at closing*
Attendance at closing*                                               Post sale follow-up
Post sale follow-up                                                     Quality Service Assurance Survey^©
Quality Service Assurance Survey^©

Quality Service Certified^®
… the ultimate advantage

State laws, local regulations or practices may prohibit, restrict or limit the delivery of some of these services. The Buyer Service Process presumes an agency/representation relationship; acting as a subagent or transaction agent may preclude the ability to deliver many or most of these services to a home buyer. Consult with your broker or legal counsel prior to implementing new services or changing your service delivery. Know your responsibilities and what is required under each form of agency you offer and practice.
*In a few states the actual closing is an electronic process or administrative function performed without the physical presence of buyer or seller.

Quality Service Guarantee

Quality Service Certified ® For Home Buyer
The Quality Service Guarantee is your written commitment from me assuring the delivery of all of the services described below.

As your representative I will:

Conduct a counseling and information session to identify your needs and goals and to plan a property search.
Offer to arrange pre-qualifying or pre-approval meeting with a lender to determine affordability range and improve negotiating position at the point of offer.
Commit to priority availability for meeting your needs and schedule for property research and showings.
Complete a thorough market search to identify all properties consistent with your needs and price range.
Prepare a written Competitive or Comparative Market Analysis for you prior to you making an offer.
Prepare a written offer to purchase on the property of your choice reflecting your price and terms.
Provide counsel and negotiating assistance on all offers to purchase.
Obtain and review with you the seller’s written property history and disclosure statement.
Recommend professional building and termite/pest inspections and review findings and remedies with you.
Monitor and communicate the status and satisfaction of contract contingencies.
Accompany you on walk-through property inspection before closing, if provided for in the contract.
Attend the closing or escrow (in those states where this is customary).
Contact you after the closing to assure the satisfactory completion of all service details.
Offer the opportunity to evaluate the service provided through the Quality Service Assurance Survey™.

Signature Date
________________________

Quality Service Guarantee

Quality Service Certified ® For Home Seller
The Quality Service Guarantee is your written commitment from me assuring the delivery of all of the services described below.

As your representative I will:

Present agency representation alternatives for you and the home buyers.
Deliver a Competitive or Comparative Market Analysis to assist in developing a pricing strategy.
Create and present a detailed, written marketing plan including specific strategies, programs and buyer targets.
Recommend property merchandising and enhancements to maximize marketability.
Provide a written estimate of seller expenses and proceeds.
Review your property history and disclosure statement and deliver it to each prospective buyer.
Commit to regular communication including prospect and market feedback.
Promote property through advertising, direct marketing, industry networking and the Internet.
Provide counsel and negotiating assistance on all offers to purchase.
Forward to you financial information as provided by the buyer, and will make every effort to have each pre-qualified or pre-approved with a lender.
Monitor and communicate the status and satisfaction of contract contingencies.
Offer home purchase assistance, referral services and access to community and property information.
Attend the closing or escrow (in those states where this is customary).
Contact you and follow-up after closing to assure the satisfactory completion of all service details.
Provide you with the opportunity to evaluate the service provided through the Quality Service Assurance Survey™.

Signature Date
________________________

"Ludlow Vermont Real Estate, Okemo Mountain Real Estate, Chester Vermont Real Estate, Weston Vermont Real Estate, Mount Holly Vermont Real Estate, Vermont Real Estate"